Consultancy and software, UK
TRIRIGA specialists, helping estates move to MREF, with consultancy across Maximo, AWS, ServiceNow integration and AI, and our own software for TRIRIGA, MREF and facilities management. AJAEX is an IBM Silver Business Partner.
Joined up by AJAEX
Specialist work on the platforms that run estates, assets and services, and the software that connects them. We also build AJAEX CAFM, our facilities and workplace management product.
Changing a TRIRIGA estate without knowing what depends on it. We help with design, configuration, integration and change analysis. We also have our own TRIRIGA integration engine, and we build custom servlets and React apps.
Ask about TRIRIGA and MREF See TRIRIGA build services at mreftools.comMaximo sitting apart from the systems around it. We help connect it to finance, estates, field teams and cloud services.
Ask about MaximoWorkloads that need a sensible home. Architecture, build and operation on AWS, including AI through Amazon Bedrock.
Ask about AWSPutting Claude to work on a real process. Applications built on the Anthropic platform, with people kept in the loop.
Ask about AnthropicAI that has to cope with real data. Scoped projects with clear limits, answers that show their sources, and a person who decides.
Ask about AI projectsTickets that never reach the asset record. We join ServiceNow workflows to the systems that hold the facts.
Ask about ServiceNowA process that needs its own application. Web, iOS and Android apps and APIs, built to be handed over.
Ask about developmentUnderstanding the work as well as the code. We know how maintenance, estates and assets run day to day, and we support what we build.
Ask about supportWho you work with
AJAEX is led by Chris Walsh. He has spent his career in IBM TRIRIGA consultancy, support and enhancements, from platform administration and workflow development through to integrations, upgrades and migrations to MREF.
Chris has worked with major UK facilities management providers and technology consultancies, across TRIRIGA support, development and integration.
AJAEX began as Jarsis UK in 2022. We also build our own tooling for TRIRIGA and MREF, because we needed them on real projects.
The thread
Most estates already own good systems. The cost is in the gaps between them: re-keyed data, tickets with no asset, reports nobody trusts.
We build the connections, and agree who owns each system and each field before we start.
Illustrative examples. Every estate is different.
Who it is forTeams running the service desk and asset records in separate tools.
First stepMap the fields and name an owner for each.
Who it is forEstates teams who need their data outside TRIRIGA.
First stepPick one report and trace where its data comes from.
Who it is forTeams with years of documents and data and no quick way to ask it a question.
First stepChoose one question, one data set and a way to check the answer.
Who it is forField and maintenance staff working from paper, phone calls or spreadsheets.
First stepWatch one job from request to close, then build only that.
Who it is forAnyone with duplicate registers, or a platform change under way.
First stepSample the data and report what is clean and what is not.
IBM base support for TRIRIGA Application Suite 11.6 and Platform 5.0 changes on 30 September 2027. Here's how we help you through it.
AJAEX is an IBM Silver Business Partner. We support TRIRIGA estates through IBM's base-support change and the move to Maximo Real Estate and Facilities (MREF).
Cyber Essentials certified. AJAEX LTD, October 2026.
A single critical or major fix at a fixed price, a Readiness Review or an Enterprise Assurance Review, and a fixed-price MREF move plan your sponsor can fund.
Four support tiers, from a single production environment to full support for a large estate, each priced on scope, not hours. Cover runs in UK business hours.
Our AI tooling for TRIRIGA and MREF, included with Advanced and Enterprise support.
We get to know your estate, agree what needs to change, and define the work before providing a quoted estimate.
We discuss your systems, the challenge you’re facing and what you want to achieve.
We review the relevant applications, integrations and ways of working, then discuss the changes needed.
We agree the requirements and deliverables. Where something needs proving first, we scope a proof of concept.
We use our experience and findings to provide a quoted estimate, with clear assumptions, timescales and an agreed delivery cadence.
Our director holds NPPV2 and CTC security clearance.
Our own products
Alongside the consultancy, we make our own software. Each has its own site.
AI tooling to support, develop and release IBM TRIRIGA and MREF, on both sides of the move. Included with Advanced and Enterprise support.
Explore FORGE at mreftools.comProperty, assets, maintenance and service delivery for estates teams and FM providers.
Explore the productA Maximo counterpart to FORGE, currently in development.
Not yet availableIBM, TRIRIGA and Maximo are trademarks of IBM. These tools are developed by AJAEX, an IBM Silver Business Partner.
AJAEX CAFM
Short screen recordings of AJAEX CAFM, using made-up data. Each has captions, and the voiceover is AI-generated.
Screen recording, made-up data
Find the caller and the place by search, say what happened, read the details back, then log the request and land on its own page with a reference.
Screen recording, made-up data
Change a request's priority and give a reason, then triage it, assign it to a named person, resolve it, and a manager closes it, with each step recorded in the request.
Screen recording, made-up data
A matched request becomes a work task; with no match it waits in Needs triage.
Watch a worked example: using a TRIRIGA instance’s metadata to understand how a work task gets its organisation and what needs to change.
Explore FORGE at mreftools.com.
Better to say so early than to find out halfway through.
Tell us what you would like your systems to do that they do not. A short message is enough.